Reviewshake Inbox is live

Hello Shakers, This week, we have released one of our most important feature so far: the Inbox. It lets you engage in 2-way SMS conversations with your customers, helping you catch any issues as early as possible to boost your reputation and retention. In addition to this, you will see…

Video reviews are here

Today we have a special announcement: the long-awaited video reviews feature just went live. What are video reviews? As the name implies, this feature allows you to request video reviews for your business using Reviewshake. The best part is that it's all integrated within our system: you just click a…

How online reviews can boost employer branding

When we talk about a brand’s online reputation, we ordinarily focus on how the reputation affects sales. We want consumers to think highly of our products and services so we can grow the business. There’s another way a positive online reputation can help you achieve success - by…

How to conduct an online reputation audit

The purpose of an online reputation audit is to discover how your brand is perceived online. The audit is an opportunity to put yourself in a potential buyer’s shoes and see your business from an unbiased perspective.…