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How To Remove Bad Reviews From Google My Business

Bad reviews on Google My Business (GMB) can cause massive damage to your business’ online reputation. When a customer searches for a business online, these negative reviews will often be one of the first things they’ll see. Now, before we proceed with explaining how to proceed in situations where you

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How To Get Google Reviews: 13 Simple (But Effective) Methods

Google reviews are a critical component of your business’s online presence. They significantly influence potential customers’ decisions and impact your local search rankings. However, many businesses struggle to gather a substantial number of positive Google reviews, which can result in a less favorable perception and lower search visibility. The good

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Brand Reputation Management: 14 Best Practices & Top Tools

For any modern business, online perceptions can be a deal-maker or a deal-breaker. Consumers have options and time to choose between most types of products. If your potential customers are quickly shown too much negative content about your brand, they might just move on. To have a good brand reputation,

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How To Respond to Negative Reviews: Nine Response Examples

A negative review can feel like a personal attack on your hard work and dedication. They are often unpleasant to read, but the reality is that negative reviews are inevitable. How you respond to negative reviews can make all the difference in maintaining your business’s reputation. It’s normal for business

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Customer Feedback Management: Basics and Best Practices

What if you could stay on the right side of customer feedback? If you want a better online reputation, your feedback can’t be decided by chance and whim. It’s within your power to adjust how you engage with customers and get great feedback for the great experiences your business provides.

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How To Respond to Positive Reviews: Nine Response Examples

Positive reviews are a powerful asset for any business. They not only enhance your reputation but also serve as social proof, convincing potential customers to choose your products or services. A well-crafted response to a positive review can further solidify this relationship and show that you value your customers’ feedback.

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How To Get Reviews on Amazon: 10 Proven Methods for 2024

Amazon reviews are a powerful tool for influencing purchasing decisions and boosting product visibility. With millions of products competing for attention, garnering positive reviews is essential for standing out in the crowded marketplace. Many Amazon sellers struggle to get reviews, which are crucial for building credibility and trust with potential

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SEO + Reputation Management: Fundamentals and Best Practices

  Search Engine Optimization (SEO) and reputation management are two critical components of a business’s online success. When SEO and reputation management work hand in hand, they enhance your visibility, credibility, and overall brand reputation. The result is more traffic to your site, greater trust, and converting leads.  A problem

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Online Review Management: Fundamentals and Best Practices

Online reviews have become a key part of business success. Reviews shape your public perception and influence your potential customers’ purchasing decisions. Behind the scenes, they also affect your website’s search engine optimization. Effective review management can enhance your brand’s credibility and customer trust. But good review management isn’t always

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How To Ask for a Review: 15 Effective Templates

Many businesses struggle to collect customer reviews, missing out on valuable feedback and losing credibility to competitors. Potential customers may doubt your business if they see few or outdated reviews, leading them to choose competitors with more recent feedback.

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Understanding Review Management and Its Business Benefits

Review management is the key to building and maintaining your online reputation. Over time, unmanaged online reviews and other feedback can start to hurt your brand image. You can lose customer attention and accidentally lose out to negativity. While this may sound scary, the fact of the matter is that

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Online Reputation Management Guide: Master the Fundamentals

Would you like to improve the online reputation of your business and utilize customer feedback to the maximum? Having well-managed online reputation can dramatically improve your brand credibility, attract more customers and help you create a unique brand image in the marketplace – setting you apart from competitors. With that

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How to Respond to a Google Review

Responding to Google reviews is a crucial aspect of managing your online reputation and fostering positive customer relationships. In today’s digital age, potential customers often turn to reviews to gauge the quality of a business before making a decision. Your responses to these reviews not only reflect your commitment to

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Full Guide to Legal SEO – SEO for Lawyers

With more potential clients turning to search engines like Google to find legal services, it’s crucial for law firms to optimize their websites for search engines. This process, known as SEO (Search Engine Optimization), involves a series of strategies and techniques designed to improve your website’s visibility in search engine results.

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9 Tips for Online Reputation Repair

A disaster for your brand reputation can feel like the end of the world. Your online reputation influences how potential customers perceive your business. Customer perceptions then directly impact your bottom line. The truth is that even the most reputable businesses get negative feedback. Big businesses with solid reputations can

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How to Ask For a Google Review

Online reviews have become a cornerstone of consumer decision-making. Among the myriad of review platforms available, Google Reviews stands out as one of the most influential. A positive Google review can significantly impact your business by boosting your visibility, enhancing your credibility, and driving more traffic to your website. For

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Local SEO for Dentists Guide

If you’re running a dental practice and want new patients, online traffic can be a reliable source. In that case, you will want to focus on local search engine optimization (SEO) to grow your practice. In general, especially in dense urban centers, it’s crucial for dental practices to be easy

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Reviewshake Inbox is live

This week, we have released one of our most important feature so far: the Inbox. It lets you engage in 2-way SMS conversations with your customers, helping you catch any issues as early as possible to boost your reputation and retention. In addition to this, you will see all the customer communications in a single place: review invites, SMS and private feedback. Read our post to understand how Reviewshake Inbox works step-by-step.

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Video reviews are here

As the name implies, this feature allows you to request video reviews for your business using Reviewshake. The best part is that it’s all integrated within our system: you just click a checkbox to enable video reviews, and they will show up in your landing page, widgets, social sharing, as well as all the dashboard stats. You don’t need to worry about storage, formats or anything else – it will just work. Users can record their video on any device – phone, tablet or computer.

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How online reviews can boost employer branding

When we talk about a brand’s online reputation, we ordinarily focus on how the reputation affects sales. We want consumers to think highly of our products and services so we can grow the business. There’s another way a positive online reputation can help you achieve success – by attracting the best, most qualified employees.

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Six proven ways to generate positive reviews for your business

It’s easy to understand why you like to receive great write-ups at online review sites. It’s harder to understand why customers take the time to write them. Obviously, the first requirement is that they are satisfied with your service. If customers don’t like your product or service, they don’t write reviews.

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How to choose white label software

White-label software lets you offer applications to your clients without the trouble and expense of developing the software yourself. The software is created by another company and you resell it under your name as your own product. Whether you purchase a yearly or monthly license for the software you resell, the principle is the same.

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7 ways to include online reviews in your marketing strategy

Word of mouth is an essential part of the savvy marketer’s toolbox – and for good reason. You can sing your product’s praises all you like, but buyers are more inclined to believe praise written by your customers. That’s why online reviews are so important. Yes, they provide a valuable snapshot of how customers are feeling about your company. But online reviews can also serve as the cornerstone of your reputation management strategy.

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Sweet 16: Best brand monitoring tools

What are people saying about your brand? That’s the first and most important question in any proactive reputation management strategy. You can’t take a step forward if you don’t know where you are. That’s what brand monitoring is all about. These tools are like a finger on the market’s pulse, delivering essential information about how the online world views your business. The time-tested tools we’ve listed here all perform well. Each provides a different view of your brand’s reputation.

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Responding to online reviews: The good, the bad, the funny

Reviews are an essential point of contact between your company and your clients – and a highly trusted source of purchasing guidance for prospective customers. For optimal growth, you need an online reputation strategy that guides you as you respond, manage, and generate reviews that appear online. Don’t ignore happy customers. When buyers take the time to praise your business, finding time to thank them is the least you can do.

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How to conduct an online reputation audit

Your company’s reputation is a complex mix of relationships and activities conducted by multiple departments and people in different job roles. From the quality of your product or service to PR, marketing, and everything in between, dozens of obvious and hidden touchpoints influence the way customers perceive your brand. This article can’t cover every touchpoint and its importance, but we can focus here and now on the online aspect of your reputation.

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Online reputation management: A strategic approach

Online reputation management is defined as a set of multidisciplinary activities that a company performs to establish, maintain, and repair its reputation on the internet. In the hustle and bustle of everyday business, there’s no time to think about the definition. You focus on essential tasks, fix problems, react to situations, and do whatever you can to present your company in the best possible way.

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Feature spotlight: Review generation landing pages

Online reputation management is defined as a set of multidisciplinary activities that a company performs to establish, maintain, and repair its reputation on the internet. In the hustle and bustle of everyday business, there’s no time to think about the definition. You focus on essential tasks, fix problems, react to situations, and do whatever you can to present your company in the best possible way.

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Feature spotlight: Agency white label

Using Reviewshake to generate, manage, market and analyze reviews for your clients is a great way to generate value to clients and income for your agency. While some agencies offer our platform as a white glove solution where the end-client never interacts with our platform..

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Feature spotlight: Campaigns

We’ll all agree that generating reviews is an essential part of business these days – consumers use the number of reviews for a given business as a success and quality metric, and reviews that are older than 3 months are..

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Feature spotlight: Side-by-side reporting

The reality in business is that you are what you measure – and if you can’t measure it, you can’t improve it. As a simple example, if you don’t measure the visits to your website, how are you going to manage or even grow it?

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Introducing the Review Index API

When we opened up our Review Scraper API to the world in late 2018, we didn’t quite expect the response that we received. What started as a “scratch your own itch” project that generated the data that we needed for our own platform..

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How Reviewshake compares to Grade.us

Reviewshake offers many Grade.us features with more flexibility and power, for a more competitive price. These are some of our unique benefits: Review invitation campaigns with unlimited reminders and hourly delays, drag/drop email template setup, syncing reviews every 12 hours (as opposed to every 24)..

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How to move from Grade.us to Reviewshake

Migrating your account to Reviewshake from Grade.us is a simple process, and we’re here to help every step of the way. Here is a checklist of the steps to be taken, as well as a division of tasks with a timeline.

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Launching organizations

We are excited to announce the launch of our new Organizations feature, which in a nutshell makes it possible to run multiple accounts in one. Why would you do that you ask? There are a number of situations..

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Why is review management so expensive?

This was one of the biggest questions in my mind when I first started exploring the online review world. I saw companies like Reputation.com, Podium and Birdeye charging six-figure contracts with 12-month contracts, and so I started digging..

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Choice overload as a digital nomad

Being a digital nomad is the new craze – picture working from a beach while drinking mojitos, as you travel the world working from a laptop. Or working from a hipster cafe sipping on a luscious cappuccino. Sorry to break it to you..

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Introducing the Reviewshake blog

We’ll use this blog to share our ideas and thoughts about a variety of subjects – all from the lens of an independently owned and operated technology startup. While there is lots of content available around venture backed companies..

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