How to conduct an online reputation audit

Your company’s reputation is a complex mix of relationships and activities conducted by multiple departments and people in different job roles. From the quality of your product or service to PR, marketing, and everything in between, dozens of obvious and hidden touchpoints influence the way customers perceive your brand. This article can’t cover every touchpoint and its importance, but we can focus here and now on the online aspect of your reputation.

Online reputation management: A strategic approach

Online reputation management is defined as a set of multidisciplinary activities that a company performs to establish, maintain, and repair its reputation on the internet. In the hustle and bustle of everyday business, there’s no time to think about the definition. You focus on essential tasks, fix problems, react to situations, and do whatever you can to present your company in the best possible way.

Feature spotlight: Review generation landing pages

Online reputation management is defined as a set of multidisciplinary activities that a company performs to establish, maintain, and repair its reputation on the internet. In the hustle and bustle of everyday business, there’s no time to think about the definition. You focus on essential tasks, fix problems, react to situations, and do whatever you can to present your company in the best possible way.

Feature spotlight: Agency white label

Using Reviewshake to generate, manage, market and analyze reviews for your clients is a great way to generate value to clients and income for your agency. While some agencies offer our platform as a white glove solution where the end-client never interacts with our platform..

Feature spotlight: Campaigns

We’ll all agree that generating reviews is an essential part of business these days – consumers use the number of reviews for a given business as a success and quality metric, and reviews that are older than 3 months are..

Feature spotlight: Side-by-side reporting

The reality in business is that you are what you measure – and if you can’t measure it, you can’t improve it. As a simple example, if you don’t measure the visits to your website, how are you going to manage or even grow it?

Introducing the Review Index API

When we opened up our Review Scraper API to the world in late 2018, we didn’t quite expect the response that we received. What started as a “scratch your own itch” project that generated the data that we needed for our own platform..

How Reviewshake compares to Grade.us

Reviewshake offers many Grade.us features with more flexibility and power, for a more competitive price. These are some of our unique benefits: Review invitation campaigns with unlimited reminders and hourly delays, drag/drop email template setup, syncing reviews every 12 hours (as opposed to every 24)..

How to move from Grade.us to Reviewshake

Migrating your account to Reviewshake from Grade.us is a simple process, and we’re here to help every step of the way. Here is a checklist of the steps to be taken, as well as a division of tasks with a timeline.