Hello Shakers, This week, we have released one of our most important feature so far: the Inbox. It lets you engage in 2-way SMS conversations with your customers, helping you catch any issues as early as possible to boost your reputation and retention. In addition to this, you will see […]

We recently released a new component that would make showing review widgets even more seamless than before: the Reviewshake WordPress reviews plugin. Why did we build it? Because WordPress is the most popular content management platform in the world, powering a large percentage of online websites. And having a native […]

Today we have a special announcement: the long-awaited video reviews feature just went live. What are video reviews? As the name implies, this feature allows you to request video reviews for your business using Reviewshake. The best part is that it’s all integrated within our system: you just click a […]

When we talk about a brand’s online reputation, we ordinarily focus on how the reputation affects sales. We want consumers to think highly of our products and services so we can grow the business. There’s another way a positive online reputation can help you achieve success – by attracting the […]

It’s easy to understand why you like to receive great write-ups at online review sites. It’s harder to understand why customers take the time to write them. Obviously, the first requirement is that they are satisfied with your service. If customers don’t like your product or service, they don’t write […]

White-label software lets you offer applications to your clients without the trouble and expense of developing the software yourself. The software is created by another company and you resell it under your company’s name as your own product. Depending on the supplier, you can purchase a yearly license or pay […]

Word of mouth is an essential part of the savvy marketer’s toolbox – and for good reason. You can sing your product’s praises all you like, but buyers are more inclined to believe praise written by your customers. That’s why online reviews are so important. Yes, they provide a valuable […]

What are people saying about your brand? That’s the first and most important question in any proactive reputation management strategy. You can’t take a step forward if you don’t know where you are. That’s what brand monitoring is all about. These tools are like a finger on the market’s pulse, […]

Reviews are an essential point of contact between your company and your clients – and a highly trusted source of purchasing guidance for prospective customers. For optimal growth, you need an online reputation strategy that guides you as you respond, manage, and generate reviews that appear online. Responding to positive […]

Your company’s reputation is a complex mix of relationships and activities conducted by multiple departments and people in different job roles. From the quality of your product or service to PR, marketing, and everything in between, dozens of obvious and hidden touchpoints influence the way customers perceive your brand. This […]